webhostingrevenue.com » Why Us

Save up to $540 or more on Professional or Ultimate Reseller Web Hosting

admin — Tue, 10 Nov 2009 14:16:18 +0000

We are confident that you will love our hosting services. Sign up for our professional, basic reseller or unltimate reseller hosting plan, and save up to $540 or more.

This is a limited time offer.

Backed Up With 60 Day Money Back Guarantee

admin — Tue, 10 Nov 2009 14:05:00 +0000

If for any reason you are unsatisfied with our service within the first 60 days, simply notify us and we will give you a full of your hosting fees. No advanced notification required, no paperwork, no red tape, no catches whatsoever.

Note: This guarantee is valid for clients that paid for services with a credit card or PayPal and it is VOID if your account violates our terms of service agreement.

Please note that due to the nature of the product, any time money back guarantee does not apply to dedicated server hosting services.

You Get Access to 108 Instant Scripts for Free

admin — Tue, 10 Nov 2009 13:47:24 +0000

A further feature included with every Web Hosting Revenue account is an entire 108 scripts library. Softaculous can automatically install any of the long list of leading scripts for you which includes WordPress, osCommerce, phpBB, Joomla, etc.

You Get a 24-Hour Support Response Guarantee

admin — Tue, 10 Nov 2009 04:56:55 +0000

If you don’t hear back from our support team member within 24 hours, we will credit your account.

Any support request that is submitted through our specified support links is guaranteed to receive a response within 24 hours. Please note that this does not mean that our average response time takes 24 hours, on average, it is usually within minutes. If a response is not given within 24 hours, a $1 credit can be requested per ticket.

Contact our billing department to request a service credit to your account.

Notes: Support response guarantee does not include billing, sales, and abuse emails. Support response guarantee does not guarantee resolution within 24 hours, merely a response from a human and not automated response. Total credits in a given month cannot exceed 100% of customer’s hosting fees for the account which the requests were in reference to. This does not include reimbursement for domain name registration, or any other external services purchased while under Web Hosting Revenue.

You Get a 99.9% Uptime Guarantee

admin — Mon, 09 Nov 2009 19:45:16 +0000

If your site isn’t available 99.9% of the time within a given month, we will give you a pro-rated credit for the time.

While we rarely have server issues that result in downtime, we admit that short lapses in service can happen. When they do, you shouldn’t have to pay. Which is why we offer our unique 99.9% Uptime Guarantee. Many Web hosts offer “uptime guarantees” but make no mention of what happens if they do not meet their posted uptime statement. We stand behind our network reliability by offering you a pro-rated credit for any downtime outside of our 99.9% window.

Please note that this guarantee applies only to unscheduled outages. Occasional planned server/network maintenance may be necessary. In all but the most urgent cases, we will send out an email notifying customers of maintenance that is to be performed. When notice is sent at least two hours prior to service interruption, the outage does not qualify for our uptime guarantee.

Service credits are calculated as follows:

Between 0 minutes and 45 minutes downtime per month (100% – 99.9% uptime) : No credit
Between 45 minutes and 3 hours 30 minutes downtime per month (99.9% – 99.5% uptime) : 5% credit
Between 3 hours 30 minutes and 7 hours 15 minutes downtime per month (99.5% – 99% uptime) : 10% credit
Between 7 hours 15 minutes and 14 hours 30 minutes downtime per month (99% – 98% uptime) : 15% credit
Between 14 hours 30 minutes and 1.5 days downtime per month (98% – 95% uptime) : 25% credit
Greater than 1.5 days downtime per month (less than 95% uptime) : 100% credit

Contact our billing department to request a service credit in accordance with our Site Availability Guarantee.

Notes: Service credits issued for downtime are issued in the form of credits to your account, and will be automatically applied to future invoices. Cash refunds will not be issued as a result of downtime. Site availability guarantee does not include downtime that is out of Web Hosting Revenue’s control, including but not limited to: upstream network outages, internet backbone congestion, outages caused by acts of god, and facility power failures. Account must also be in good standing & not in violation of our Terms of Service. Service credits should be requested at the end of the month for the current month or beginning of the month for the previous month. Back credits will not be applied.

Please note that the uptime guarantee is not applicable towards dedicated hosting services.